Privacy

Last updated: March 18, 2026

Introduction

ARC Software (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website arcwp.ca and use our products, including ARC Suite.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for an account
• Purchase products or services
• Subscribe to our newsletter
• Contact us for support
• Participate in surveys or promotions

This information may include your name, email address, postal address, phone number, and payment information.

Usage Data

We automatically collect certain information when you visit our website, including:

• IP address and browser type
• Device information and operating system
• Pages visited and time spent on pages
• Referring website addresses
• Click-through data and interaction patterns

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our products and services
• Process transactions and send related information
• Send you technical notices, updates, and support messages
• Respond to your comments and questions
• Send marketing communications (with your consent)
• Monitor and analyze trends and usage
• Detect and prevent fraud and abuse
• Comply with legal obligations

Data Sharing and Disclosure

We do not sell your personal information. We may share your information with:

• Service Providers: Third-party vendors who perform services on our behalf
• Business Transfers: In connection with a merger, sale, or acquisition
• Legal Requirements: When required by law or to protect our rights
• With Your Consent: When you have given us permission to share your information

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

Your Rights

Depending on your location, you may have the following rights:

• Access the personal information we hold about you
• Request correction of inaccurate data
• Request deletion of your personal information
• Object to processing of your personal information
• Request restriction of processing
• Data portability
• Withdraw consent at any time

Cookies and Tracking

We use cookies and similar tracking technologies to track activity on our website and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

International Data Transfers

Your information may be transferred to and maintained on servers located outside of your jurisdiction where data protection laws may differ. By using our services, you consent to such transfers.

Children’s Privacy

Our services are not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the “Last updated” date.

Contact Us

If you have questions about this Privacy Policy, please contact us at:

ARC Software
Vancouver, British Columbia, Canada
Email: privacy@arcwp.ca
Website: arcwp.ca